Certified Facility Manager (CFM) Practice Exam 2026 – All-in-One Resource for Exam Success!

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What is a primary goal of evaluating facility performance benchmarks?

To maintain the status quo

To identify areas for improvement

Evaluating facility performance benchmarks primarily aims to identify areas for improvement. This process involves analyzing various metrics and data points to understand how well the facility is performing relative to industry standards or organizational goals. By identifying gaps in performance, facility managers can implement necessary changes to enhance efficiency, reduce costs, and improve overall service quality.

Understanding where performance measures fall short allows for targeted strategies that can lead to increased productivity and more effective resource allocation. This focus on continual improvement aligns with key principles in facility management, such as maximizing asset utilization and ensuring a safe and productive environment for occupants.

In contrast, maintaining the status quo does not drive progress or adaptation and would fail to leverage the insights gained from performance evaluations. Establishing a competitive work atmosphere is more an outcome of improved performance rather than a direct goal of evaluation. Additionally, reducing employee engagement runs counter to the objectives of facility management, which typically strives to create an environment that fosters productivity and satisfaction among employees.

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To establish a competitive work atmosphere

To reduce employee engagement

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