Certified Facility Manager (CFM) Practice Exam

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Which type of maintenance has an immediate revenue effect?

Scheduled maintenance
Routine maintenance
Emergency or breakdown maintenance
Preventive maintenance

The correct answer is: Emergency or breakdown maintenance

Emergency or breakdown maintenance is the type of maintenance that has an immediate revenue effect. This is because when a critical failure occurs, it can halt operations, directly impacting revenue generation. The urgency to restore functionality means that resources are mobilized quickly to address the issue, leading to a rapid restoration of service or production capabilities. For a facility manager, understanding the implications of emergency maintenance is key. This type of maintenance addresses unexpected breakdowns that can lead to significant downtime, which could cause immediate financial losses. The nature of emergency maintenance often means that it is reactive rather than planned, and the costs associated with it can be higher due to the urgency and potential overtime work required to resolve the issue. In contrast, the other types of maintenance—Scheduled, Routine, and Preventive—are typically planned activities aimed at avoiding breakdowns or malfunctions, rather than addressing an immediate crisis. While they contribute to overall operational efficiency and can impact revenue over time by reducing the likelihood of disruptions, they do not have the immediate revenue effect as seen in emergency maintenance scenarios.